Responsibilities
RTS Carrier Services and Shamrock Trading Corporation are looking for a Business Development Representative. This entry level sales position is responsible for supporting and managing new and existing accounts for RTS Carrier Services. The Business Development Representative will focus on implementing and onboarding new business along with maintaining and growing wallet-share of the book managed. An ideal candidate will be self-motivated with an outgoing, ambitious, and dynamic sales personality.
- Work closely with sales team to setup new business
- Coordinate with sales team to ensure successful onboarding of new clients
- Build and maintain strong, long-lasting relationships and communication
- Analysis of existing client accounts with the goal of identifying upselling and cross-selling sales growth opportunities
- Ensure the timely and successful delivery of requests and solutions according to client needs and objectives
- Communicate the status of all client relationships clearly and timely
- Assist with high severity requests or issue escalations as needed
- Ensure all required processes are used to maximize performance and yield and achieve consistency with strategies set by senior management
- Participate in strategic planning, including corporate positioning, competitive analysis, customer segment selection and penetration plans
- Assess market potential, competitive pricing and profitability for existing business models and assist in developing documentation for new models
- Assist in product marketing, including product launch management, new business development, presentations, sales tools, and competitive analysis
- Continually refine all processes as necessary to stay in front of customers in relevant industries
- Track metrics for all programs and activities
- Other duties as assigned
Qualifications
- Bachelor’s degree or 2+ years of customer service or account management experience
- Passion to learn and relationship driven
- Desire to work in a competitive sales and team environment
- Highly organized with the ability to multi-task
- Self-motivated and self-sufficient, while having the confidence to seek guidance and direction as needed
- Critical thinking and negotiation skills
- Attention to detail
- Excellent computer skills (Salesforce and Microsoft Office Suite)
- Strong interpersonal communication skills, both written and verbal